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From Highbury’s initial contact to my telephone call with the team, to my home visit and communication throughout my claim, it has been very impressive and professional, and I could not fault anything within the company and service received. These situations are stressful however since Highbury took over the claim, it became easy and stress free which I am very grateful for. Please pass on my thanks to all involved and feel free to send me a customer feedback link as I would love to share my positive feedback with others.

My experience with Highbury was excellent. All staff went above and beyond, and the outcome of works exceeded my expectations. I would highly recommend the company to anybody wanting great quality work carried out by such a great team.

Highbury showed empathy and understanding from start to finish of my claim journey. Times were tough when I had no kitchen ceiling and Highbury acted quickly and efficiently to rectify this for me. I was always kept up to date by the great office team and the works completed were spot on!

Due to the impact the flood had on my hotel we had to close for a period of time, which for any business is not beneficial. However, Highbury Homes acted quickly and efficiently which resulted in the opening of the hotel being much earlier than anticipated which we are all so grateful for. My hotel is back in use and in an even better condition than before which returning customers have complimented on.

We cannot fault Highbury’s service from the day our claim was processed to the very end. The team acted quickly on beginning the repairs to the school and met our needs by conducting all repairs out of school hours and in school holidays at our request. The extent of damage was excessive and for Highbury to complete all repairs within the timeframe given was impressive and much appreciated. This meant our students could return to school following the summer break with no disruption.

Highbury Homes have been nothing but helpful for me and my husband. We are both elderly and don’t have great mobility which resulted in us struggling to get out to choose our material choices. A member of the team very kindly visited our property to assist us with choosing our paint colours online. We are very grateful for all the support received throughout our claim journey and wish to thank the team for going above and beyond at every milestone.

Throughout this difficult time of my property suffering excessive storm damage, alongside being a full-time carer for my son with a disability, Highbury have made this experience as stress free as possible. All staff were extremely helpful and polite and we couldn’t thank them enough for always going above and beyond for both me and my son.

Highbury Homes have been fantastic. After what was a difficult experience for me especially with my health issues, the staff at Highbury made my journey as easy as anyone could wish for. Whilst the work was ongoing, I had to move out of my property due to my health issues and I lived in alternative accommodation for a short period of time. The team understood my circumstances and acted quickly and efficiently to complete the repairs to my kitchen. I am over the moon with both the service received and quality of workmanship and we highly recommend the company. I am now back in my home and making good use of my brand new kitchen!

From Highbury’s initial contact to my telephone call with the team, to my home visit and communication throughout my claim, it has been very impressive and professional, and I could not fault anything within the company and service received. These situations are stressful however since Highbury took over the claim, it became easy and stress free which I am very grateful for. Please pass on my thanks to all involved and feel free to send me a customer feedback link as I would love to share my positive feedback with others.